We’ve been completely overwhelmed with all the positive feedback and reviews that we have received from our guests since we first opened our delightful holiday cottages in March 2016. As we live on site with our holiday cottages, we get to know our guests well and it’s always lovely to hear from them after their stay.
Whether it’s through Tripadvisor, Google reviews, Facebook or just leaving a comment in the visitor book we really appreciate the time that guests take to write and provide feedback.
On Tripadvisor, we were thrilled to have achieved a 2018 Certificate of Excellence, which is an award many high quality, family friendly cottages strive to achieve. This was only possible thanks to the 102 5-star reviews that we have received – 36 of which are from the last 12 months alone! These reviews have also meant that we are rated as the number 1 provider of speciality accommodation in the Holsworthy near Bude.
Not only have we done well on Tripadvisor, but we’ve also been awarded with a Gold award from Booking.com’s guest review awards this year too, having achieved an average review score of 9.7 out of 10! As if that wasn’t enough, we’ve also been shortlisted from our channel manager Eviivo for the sweetest homestay award 2018 where we competed against hundreds of other luxury self-catering accommodation providers.
It’s always lovely to receive a review from our guests. We’re always interested to hear what they particularly enjoyed during their stay with us. A lot of our reviews mention the high standards of our luxury cottages near Bude and how we offer everything you would need for a home from home stay on the Devon and Cornwall border. It’s also appreciated when guests mention their experiences with us such as competing in the weekly family friendly quiz or enjoying a few locally sourced drinks in our cellar bar.
So, what’s our secret?
Well, at Glebe House Cottages we’re always looking to give our guests a holiday the family won’t forget. So, as well as having a lovely heated pool, tennis court and being on the Cornwall and Devon border surrounded with beautiful countryside, we also want to go the extra mile to make sure you and the whole family are having a lovely stay.
This could involve us setting up extra games in the garden or serving drinks by the pool. We believe that being hands on and always available to guests gives us the opportunity to make your stay that little more hassle free.
While we want to always be there for our guests, we also understand that you’re looking for some space to relax, and we’ll always respect the need for privacy. We’ve found that when guests receive a service that goes above and beyond their expectations they are more likely to remember us, some of which may them write a positive review.
Please take a look at our reviews to see what it is that guests enjoyed in particular about our luxury holiday cottages near Bude. Who knows, you may then decide to book a cottage for a stay?